Privacy Policy
Last updated: April 2026
This Privacy Policy describes how BFCA Connect ("we", "us", or "our") collects, uses, and shares your personal information when you use our mobile application and services.
1. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, and profile photo
- Profile Information: Bio, interests, professional background, and mentor preferences
- Content: Posts, comments, messages, and survey responses you submit
- Communications: Information you provide when contacting our support team
Information Collected Automatically
When you use our services, we automatically collect:
- Device information (device type, operating system, unique identifiers)
- Usage data (features used, actions taken, time spent)
- Log data (access times, pages viewed, app crashes)
- Location data (with your consent)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Match you with appropriate mentors based on your preferences
- Facilitate communication between users
- Send you notifications about activity, events, and updates
- Respond to your requests and provide customer support
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and fraud
3. Information Sharing
We may share your information in the following circumstances:
- With Other Users: Your profile information and content you post are visible to other users as part of the platform functionality
- With Service Providers: Third parties who perform services on our behalf (hosting, analytics, notifications)
- For Legal Reasons: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
5. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@bfcaconnect.com.